Request an RMA or Warranty Claim

Request an RMA or Warranty Claim

Stag Arms is proud to manufacture the highest quality AR15 rifles, parts and accessories for you - our loyal and valued customers! We realize there may be times when unexpected issues arise. Stag Arms is committed to working together with each and every customer to resolve these issues in a timely manner.

Warranty Repairs & Shipping

If you experience any problems with products that you have already received or products that are in transit to you, please contact us through our Contact Us page and a member of our staff will contact you shortly to rectify the issue. Items sent in without authorization will be sent back at the shipper's expense.

Our warranty does cover cerakote items, but not the cerakote paint itself, as cerakote may scratch and/or damage over time of use.

File Warranty Form


All unused products may be returned within 30 days. A restocking fee of 10% will be assessed on all purchases. All returns must be approved in advance by contacting our customer service department through our Contact Us page. Any returns received without an RMA (Return Materials Authorization) number from the service department will be returned to the sender unopened.

There will be a 30% restocking fee on all serialized items returned because of failed background checks. 

To return/exchange merchandise, please fill out the Contact Us form or call 307.269.0061. It is necessary to contact us and speak with a representative before sending in any firearms or parts. Any products sent without a prearranged RMA will be returned to sender.

Refund Process

Most returns will process in approximately 1–2 weeks, depending on your method of return. Additional processing delays may occur.

A refund will then be credited back to your original method of payment, and will post approximately two days after the processing date. It may take up to two billing cycles for the credit to appear on your monthly credit card statement.

We are unable to respond to any submissions that are not directly related to product repairs, returns, and/or shipping issues.