How To Contact Us
Shipping Times Update:
As if 2020 isn't crazy enough... The online sales that are happening this Christmas season are destroying records across all industries, including ours. Because of that, the shipping carrier networks and distribution centers are being overwhelmed with orders. This means orders are taking longer than usual to make their way through the shipping networks after they've been processed from our facilities and handed off to our shipping partners.
If you have been emailed a tracking number, rest assured that your order has been handed off and is making it's way to your destination. We have noticed that at times tracking numbers are not being scanned in the process, and therefore tracking may not be updated as the order is in transit. All orders are making their way to customers, but at a slower rate than you would expect during normal circumstances.
Thank you for your understanding and we wish you the best this Holiday Season.
A Note About Serialized Items: (Items requiring FFL's)
Due to an extreme increase in demand, we're currently experiencing lead times of 4-6 weeks on serialized items shipping to an FFL. (Complete rifles and lower receivers) In order to process your FFL transfer more quickly, we ask that you reach out to your local FFL and ensure they've sent a copy of that FFL to customerservice@stagarms.com with your order number attached.
For all orders containing non-serialized parts and assemblies, you can expect lead times of 2-3 weeks.
For Other Inquiries:
Please complete the form below in order to contact our customer service department. Please know that the more detailed notes you leave, the better support we can offer you.